POF Customer Service

POF customer service is here to help you with your online dating account and more! Hopefully you never need to contact POF customer service and your online dating experience runs smooth. Plenty Of Fish customer service can help you with issues you may have with your account, billing and even support for the POF app. POF customer service can be reached during normal business hours but you can contact Plenty of fish customer service by email 24 hours per day. With the limited staff available at the dating site POF your wait time might take a little longer when you contact customer support by email. Wait times when contacting by phone may exceed 15 minutes so be prepared to possibly be on hold for a while. As one of the largest dating sites a fair amount of support calls are handled each day. Most problems can be resolved by reading through our help guides or on the POF dating websites help section. If not, then calling customer care might be your only option.

There are 2 ways you can do this and they are different depending on where you live.


POF Customer Service Number


To contact POF using the toll free POF customer service number you can dial 977-720-6558. Since POF is an international dating site the toll free number is set up to take calls from anywhere. The North American POF customer service number you can dial for support is 1-604-692-2542. Users have stated they have better results using the non toll free phone number. Neither claim can be validated.


POF Customer Service Email


To contact customer service via email, customercare@pof.com is the only address we know of.

Alternatively, you can contact customer service at pof.com. In order to contact support from the dating site, go to http://www.pof.com/HelpCenter/helpCenter_retrieveLogin.aspx.

Look for the following text “Click Here To Contact Us”. Once you select this, a forum opens and you can send POF an email.

This form is useful if you do not have access to the email you use for a POF login. Fill out the form and click submit. Someone from POF customer support will get back with you shortly. This page also has some helpful resources for common customer support questions. It is advised that you read the few sentences there and you might save yourself a lot of time if your question is already answered.


Plenty Of Fish PR Contact Email


Contacting Plenty Of Fish for media or PR inquiries requires a different email address to send to. The email address you will use will be pr@pof.com

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